Privacy Policy

Effective Date: 2026-01-15

1. Introduction

MenuHatch-Partner ("we," "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect data when you participate in our Partner Program for https://partner.menuhatch.com ("Program").

2. Data We Collect

  • Partner Account Data: Name, email, company/business name, tax identification information, payment details (bank account or PayPal), and mailing address for commission payments.
  • Referral Data: Unique partner links, tracking codes, referral sources, and information about customers referred through your partner links.
  • Commission Data: Transaction records, commission calculations, payment history, and sales generated through your referrals.
  • Usage Data: IP address, browser type, interaction logs related to your use of the partner dashboard and promotional materials.
  • Cookies: See Section 5 for details on cookies we use.

3. How We Use Your Data

We use data to:

  • Manage your partner account and track referrals.
  • Calculate and process commission payments via third parties like Stripe or PayPal.
  • Provide you with promotional materials, tracking links, and performance reports.
  • Communicate program updates, marketing tips, and payment notifications.
  • Prevent fraud and ensure Program compliance.
  • Analyze partner performance and improve the Program.

4. Data Sharing

We share data with:

  • Third-party payment processors (e.g., Stripe, PayPal) to facilitate commission payments.
  • Hosting providers and analytics services under confidentiality agreements.
  • Authorities or legal representatives, if required by Dubai/UAE law or other applicable legal process (such as tax reporting, responding to legal claims, or valid court orders).

We do not sell your data. Referral customer data is handled separately under our main Service Privacy Policy.

5. Cookies and Tracking

We use cookies to track referrals and enhance your experience. Below are the cookies we set:

  • Necessary Cookies:
    • Name: partner_session
    • Purpose: Maintains your partner dashboard session for core functionality (e.g., login, navigation).
    • Duration: Session (expires when browser closes).
    • Consent: Not required, as essential for Program operation.
  • Tracking Cookies:
    • Name: partner_referral
    • Purpose: Tracks customer referrals from your partner links to attribute sales and calculate commissions.
    • Duration: 30-90 days (cookie lifetime period).
    • Consent: Required for participation in the Program; partners consent upon enrollment.
  • Preferences Cookies:
    • Name: partner_settings
    • Purpose: Stores partner dashboard preferences like notification settings and display options.
    • Duration: 1 year.
    • Consent: Requires opt-in via our cookie banner.

You can manage preferences through the cookie banner on your partner dashboard. For more details, contact us via contact.

6. Third-Party Services

Our Program may link to third-party sites (e.g., payment processors, marketing platforms). Their privacy policies apply, and we are not liable for their practices.

7. Data Security

We use encryption (e.g., SSL) and secure servers to protect your partner and payment data, but no system is 100% secure. You use the Program at your own risk.

8. Data Retention

We retain partner account data and commission records for as long as you participate in the Program and for 7 years thereafter for tax and legal compliance purposes. Usage data is kept up to 12 months.

9. Your Rights

Under GDPR/UAE laws, you may:

  • Access, correct, or delete your partner data.
  • Object to marketing communications or certain data processing.
  • Request data portability.
  • Withdraw from the Program at any time.

Submit requests via contact. We respond within 30 days.

10. Contact Us

Use our contact form at contact.

11. Changes to Policy

We may update this policy. Check privacy-policy for updates. Material changes will be communicated via email to active partners.